Customer Display

WD-2030 VFD Customer Display

20x2 Multi-Command Emulation Pass-Through

The WD-2030 is a commercial desktop VFD customer display designed for POS systems. It features large 5.25 × 9.03 mm characters for effortless readability from any angle. Built with 0–45° tilt, 270° horizontal swivel, and three pole-height options (500 / 281 / 193 mm), it easily adapts to diverse counter configurations. Equipped with RS-232 pass-through functionality, the WD-2030 allows daisy-chaining a receipt printer on a single serial port, conserving POS host COM ports and reducing counter cable clutter. Powered via an external power supply (+5VDC or optional +9–35VDC wide-range input), it consumes just 2.5W, supports standard command sets, and boasts a 30,000-hour MTBF—delivering rock-solid reliability for demanding retail and hospitality environments.

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Technical Specifications

Item	Description
Display Method	VFD display (blue-green)
Number of Columns	20 columns × 2 lines
Brightness	700 cd/m²
Character Structure	5 × 7 dots
Character Size	5.25 (W) × 9.03 (H) mm
Character Sets	96 alphanumeric, 13 international character sets, 1 user-defined character set, 14 code pages
Commands	ESC/POS, CD5220, DSP-800, AEDEX, ADM788, UTC (Standard / Enhanced), POS7300 compatible
MTBF	30,000 hours (power-on time)
View Angle	0° ~ 45°
Rotation Angle	Max. 270°
Power Supply	Powered via RS-232 (DC 5 V or 12 V) / External DC power 9 ~ 45 V
Power Consumption	Max. 3.0 W
Interface	RS-232 (Printer pass-through supported with external power only)
Weight	823 g
Dimensions (Long Pole)	225.0 (W) × 100.0 (D) × 500.0 (H) mm
Dimensions (Middle Pole)	225.0 (W) × 100.0 (D) × 281.0 (H) mm
Dimensions (Short Pole)	225.0 (W) × 100.0 (D) × 193.0 (H) mm
Operating Temperature	0 ~ 45 °C
Storage Temperature	-20 ~ 60 °C
Operating Humidity	10% ~ 90% RH
Storage Humidity	10% ~ 90% RH