Customer Display

WD-2030U VFD Customer Display

20x2 Multi-Command Emulation Powered by USB
The WD-2030U is a desktop VFD customer display featuring large, high-visibility 5.25 × 9.03 mm characters for effortless readability from a distance. Built with 0–45° tilt, 270° horizontal swivel, and three pole-height options (500 / 281 / 193 mm), it flexibly adjusts to diverse counter setups and viewing angles. Powered directly via USB (+5VDC), the WD-2030U combines data transfer and power delivery into a single cable, eliminating external power adapters and tangled wiring. With a low 3W power consumption and a 30,000-hour MTBF, it is a rugged solution for supermarkets, department store counters, and busy retail or hospitality environments.
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Technical Specifications
Item Description
Display Method VFD display (blue-green)
Number of Columns 20 columns × 2 lines
Brightness 700 cd/m²
Character Structure 5 × 7 dots
Character Size 5.25 (W) × 9.03 (H) mm
Character Sets 96 alphanumeric, 13 international character sets, 1 user-defined character set, 14 code pages
Commands ESC/POS, CD5220, DSP-800, AEDEX, ADM788, UTC (Standard / Enhanced), POS7300 compatible
MTBF 30,000 hours (power-on time)
View Angle 0° ~ 45°
Rotation Angle Max. 270°
Power Supply DC 5 V (USB powered)
Power Consumption Max. 3.0 W
Interface USB
Weight 685 g
Dimensions (Long Pole) 225.0 (W) × 100.0 (D) × 500.0 (H) mm
Dimensions (Middle Pole) 225.0 (W) × 100.0 (D) × 281.0 (H) mm
Dimensions (Short Pole) 225.0 (W) × 100.0 (D) × 193.0 (H) mm
Operating Temperature 0 ~ 45 °C
Storage Temperature -20 ~ 60 °C
Operating Humidity 10% ~ 90% RH
Storage Humidity 10% ~ 90% RH